Privacy Policy

This site is managed by Ignacio Núñez García from now on Omniretro , with a work center at Calle Monserrat Roig 60, 04230, Huercal de Almería.


In Omniretro, we have made the commitment to protect your Personal Data (such as your name; address; telephone number; date of birth; e-mail address; credit card number; sex; language preference; and category preferences of merchandise). We will obtain the personal data that you voluntarily provide and we will treat them for the following purposes:

• Perform operations with you and manage your membership in our customer loyalty system, where appropriate;

• Send you commercial communications, as long as you have given your consent

• Understand and analyze our sales and their needs and preferences

• Develop, improve, market and supply products and services to meet your needs

• Allow you to participate in promotions and contests

• Allow you to participate in customer studies or interest groups

• Process changes or product returns

• Improve our stores

• Respond to requests or complaints.

We may keep or process such Personal Data securely anywhere in the world, as long as it is necessary for the Purposes. We use SSL (Secure Sockets Layer) technology. You can unsubscribe in case of subscriptions or receipt of commercial emails at any time by contacting us in writing in accordance with the manner indicated in our communications.

Our websites use cookies and beacons to help us improve the user experience. As long as your browser allows it, you can refuse cookies although with it both your use of our Website and your ability to access certain functions of the site and perform operations may be affected.

1. Our Privacy Statement

1.1. At Omniretro, we recognize that the protection of your Personal Data is a fundamental principle for building trust and maintaining a good relationship with you.

1.2. This Privacy Policy details the commitments we have assumed and the rights that assist you in relation to the Processing of your Personal Data in accordance with the applicable legislation.

1.3. Additionally, in certain specific cases this Privacy Policy may be complemented with additional policies and terms and conditions, or with brief Privacy Statements used in relation to certain specific purposes and in different ways, which we will duly identify as mandatory.

1.4. By providing your Personal Data , you are giving your consent to the collection, use and Treatment (including the disclosure) of your Personal Data in the manner and for the Purposes described in this Privacy Policy.

1.5. By contacting us by WhatsApp, you give your consent to us to collect the data you provide us to store in our files.

2. Obtaining the Data

2.1. We may communicate with you through different channels, including our stores, our customer loyalty systems and the Internet (via our sales or information web pages) or through our direct sales line (Omniretro), as well as through other means such as by postal mail, e-mail, telephone, fax or text messages sent to your mobile phone, although our preferred form of communication will be via e-mail because it has a lower impact on the environment. These communications may include sending and receiving information related to you. Some of the data we receive will identify you personally (as defined in section 3 below), while other data (specifically those obtained through your access to our web pages) will constitute information that will not identify you personally (as described in section 4 below). This Privacy Policy refers mainly to the Processing of Personal Data.

2.2. We will provide you with information explaining why Personal Data is needed and how such Personal Data will be treated.

3. Personal Data

3.1. In Omniretro we limit the volume and type of information we obtain for this purpose, which is necessary for the purposes indicated and we will not obtain your Personal Data unless you provide it to us (directly or indirectly) voluntarily.

3.2. Although the precise details of the Personal Data obtained will vary depending on the purpose pursued in each case, in general, we will obtain the following Personal Data in relation to you:

• Name

• address

• Telephone numbers

• date of birth

• email address

• language preference; and merchandise category preferences

• ID number or national insurance number (only in markets where applicable in accordance with local laws or customs).

4. Personally Unidentifiable Information

4.1. When we obtain information through our Website , as with many other websites, we also automatically obtain certain Personally Unidentifiable Information regarding the use of the website that does not directly identify you. As an example, the IP address of your computer, the IP address of your Internet Service Provider, the date and time you access the website, the Internet address of the website from which you directly access are included to our Website , the operating system you use, the sections of the website you visit, the pages of the website you read and the images you view, as well as the contents that are downloaded from our Website .

4.2. We may use Personally Unidentifiable Information to compile reports of tracking data related to site user statistics, site traffic patterns and purchases made on that site. The tracking data of the reports may not be directly related to the identity of the users or their Personal Data .

4.3. In this sense, your visits to our Website will be registered; however, we cannot identify you personally unless you specifically decide to share the information with us. We use this information to better understand how our customers use our Website and to better understand which options are the most popular and best suited to the needs of our visitors.

5. When are personal data obtained and how are they used?

5.1. In Omniretro we obtain Personal Data for the following purposes:

5.1.1. Perform operations with you, manage sales and manage your membership in our customer loyalty system;

5.1.2. Send you commercial communications, as long as you have given your consent;

5.1.3. Understand and analyze our sales and their needs and preferences;

5.1.4. Develop, improve, market and supply products and services to meet your needs;

5.1.5. Allow you to participate in promotions and contests;

5.1.6. Allow you to participate in customer studies or interest groups;

5.1.7. Process changes or returns of products;

5.1.8. Improve our Stores;

5.1.9. Respond to requests and complaints

5.1.10. Allow you to participate in our customer loyalty systems and manage your membership.

5.2. We will only keep the Personal Data as long as it is necessary to satisfy the specific Purposes for which they were obtained. We keep Personal Data in accordance with our own guidelines, procedures and principles and in line with the applicable legislation of each Relevant Jurisdiction .

5.3. We may disclose your Personal Data when required to do so under current legislation or at the request of the competent authorities.

5.4. If you give your consent (acceptance) to the reception of these communications, you can unsubscribe at any future time by contacting us according to the way indicated in section 6.4 below.

5.5. When we need to obtain your Personal Data for some purpose about which we have not previously informed you and that is not included in this Privacy Policy, we will try to notify you and obtain your consent before proceeding to such obtaining, or in case of impossibility, after the as soon as possible. However, we will only use your Personal Data for the purpose specified prior to its use, when the Processing of your Personal Data is necessary for the fulfillment of a contract of which you are a party, in order to carry out the corresponding actions requested by you before entering into a contract, or when the Treatment is necessary for other legal purposes.

6. Consent (Acceptance – Low)

6.1. Acceptance: In Omniretro we will not use your Personal Data for any purpose that has not been specified previously, unless we have previously obtained your consent for it or unless such purpose is required by law.

6.2. The consent to the provision of Personal Data is not a condition for us to sell you a product, unless the requested information is mandatory to be able to fulfill a legitimate and explicitly specified purpose.

6.3. In particular, as a general rule we will request your prior express consent (acceptance) before sending you marketing communications (see section 5.1.2 above). When you have requested or accepted to receive marketing information and communications about Omniretro products.

6.4. Withdrawal: At any time you may revoke your consent to our activity of obtaining, using or disclosing (in general, Treatment ) of your Personal Data by contacting us in writing in accordance with the indicated mode (by e-mail), as specified in the communications we send to you, or in the relevant documents that you may have signed (for example, in relation to our customer loyalty system), depending on the country in which you reside or the channel through which you have previously agreed to receive our communications If you have any questions regarding the functionality that we put at your disposal to unsubscribe, as indicated in this section, please contact us at the address or through the means indicated in section 14 of this Privacy Policy .

6.5. When you have previously agreed to receive our commercial communications in accordance with section 6.3 above, while also being registered in our loyalty program, in case your membership in said program ends for any reason, we will not consider it as an automatic request to unsubscribe , and we will consider that we continue to have your consent unless you specifically revoke it, in accordance with the provisions of section 6.4.

7. Correction of Information

7.1. In Omniretro we keep the correct, complete and updated Personal Data as necessary, taking into account its use and the interests of our clients.

7.2. You will be responsible for communicating any changes in your Personal Data and ensuring that said information is correct and up to date.

8. Access and Update of Personal Data

8.1. Depending on the legislation of each Relevant Jurisdiction , some clients are assisted by the rights of access, rectification, cancellation and objection (to the processing) of their Personal Data stored by us, and they also have the right to be informed about its use and revelation. Even if such rights are not provided by law, we may continue to allow you to access the information. We recommend to our clients that all requests for access to Personal Data kept by Omniretro be made in writing, although we do not impose any formal obligation in this regard. However, we may ask you to provide us with additional information that is reasonably necessary to meet your request.

8.2. In general, the response to the request for information made by a customer (according to section 14 below) will entail a zero or minimum cost for that customer. However, subject to the laws of each Relevant Jurisdiction, a reasonable charge may be charged for the costs of written response, on the understanding, however, that the customer must be informed in advance about the exact amount of said charge, which may not exceed in any case the maximum amount allowed by the legislation of the Relevant Jurisdiction. The Personal Data requested is provided to the client in a generally understandable format.

8.3. We will modify the Personal Data contained in our database or in other places when requested by any person who certifies in a reliable way the incorrectness or inaccuracy of the Personal Data. The modifications may mean the correction, deletion or addition of information and the notification thereof to any other third party to whom the data has been disclosed. However, it is possible that we cannot modify data on return operations or purchases made in the past.

9. Effective Date and Changes to the Privacy Policy

9.1. This Privacy Policy is valid from May 2016.

9.2. We reserve the right to modify our Privacy Policy at any time. If we decide to change our Privacy Policy, we will publish the corresponding changes on the Home Page so that our users know at all times what information we obtain from them, how we use it and in what circumstances, where appropriate, we will disclose it to other third parties. In this Privacy Policy “Home Page” means the home page of the Website . Also, in this Privacy Policy “Website” means the Omniretro website or any other website managed by Omniretro. If you continue to use our services after we have modified our Privacy Policy, you will be obliged to comply with the provisions of these changes.

9.3. If at any given time we introduce relevant changes to this policy, for example, in case we decide to use the Personal Data for any other purpose other than or additional to the Purposes described in this policy (section 5 above) or those communicated at the time Upon obtaining it, we will notify you via e-mail, unless we do not have your e-mail address, in which case we will use any other means of communication available depending on the contact information you have provided. We will only proceed with such relevant changes when we have received your consent to that effect.

10. How do we maintain the security of your data?

10.1. In Omniretro we protect Personal Data against possible cases of loss or theft, as well as against unauthorized activities of access, disclosure, copying, use or modification, implementing with safeguard and security measures proportional to the confidentiality of Personal Data, with Independence of the format in which they are preserved.

10.2. We use different methods to protect Personal Data, including:

10.2.1. Physical measures: restriction of access to offices and alarm systems in the company;

10.2.2. Technical tools: passwords and encryption according to the usual practices used in the sector;

10.3 Online security is also a priority. Omniretro incorporates security measures such as encryption and authentication tools to protect your Personal Data against unauthorized use. We also use firewalls to protect our servers and our network and prevent unauthorized users from accessing and manipulating the files and other information we store.

10.4 We use SSL (Secure Sockets Layer) technology to protect your credit card information online. When you access the shopping cart page, your computer will begin to communicate with our server in a secure way.

11. Specific Internet Issues

11.1. Links to Other Websites

11.1.1. The Website and the various Omniretro Web Pages may contain links to other web pages belonging to and managed by third parties, as well as to other Internet resources. When you click on those links, you will be contacting that other website or Internet resource. We do not have any type of responsibility or control over said other web pages or Internet resources or their activities to obtain, use and disclose (process) your Personal Data.

11.1.2. We encourage you to read the privacy policies of those other websites to learn about how they obtain and use the data related to you.

11.2. Cookies – Beacons

11.2.1. Our Website (s) use cookies and web beacons.

11.2.2. Cookies are small text files that are generated when you visit our Website (s) or use our online services, which reside on your computer and can uniquely identify your browser. We use two types of cookies: (a) session cookies are used while visiting the website and expire after they leave, and (b) registration cookies are small files that are generated when registering or accessing the website. website, which remain on the computer with which you register and that serve to recognize you when you re-register or access the website using the same computer. We use cookies on our Website to allow you to set your personal preferences and help us offer a better user experience.

11.2.3. Cookies also help us analyze the traffic patterns of our Website, store user preferences and follow their trends, so that we can understand which parts of our Website are popular and make browsing experience more enjoyable. For our users. We may also use cookies when you register online to receive services or information.

11.2.4. As long as your browser allows it, you can refuse cookies, although with it both your use of our Website and your ability to access certain functions of the site and perform operations may be affected.

11.2.5. Tracking tags / Beacons: Each page of our Website contains tracking pixels that allow us to track your progress through the different pages you visit on the website. This information is segregated (depersonalized) before being analyzed.

12. Minors

12.1. We will never consciously obtain or request Personal Data of children under sixteen (16) years of age without having previously obtained the mandatory verifiable parental consent. No one under 16 must provide us with information. In the event that we detect that any person under 16 has provided us with Personal Data without the mandatory verifiable parental consent (such as when, for example, information is provided through our Website), we will proceed to delete such Personal Data from our files.

13. Compliance with the Law

13.1. Omniretro has implemented the necessary procedures to receive and respond to inquiries regarding Omniretro’s policies and practices regarding the management of Personal Data. All complaints or inquiries must be made in writing and sent to the address indicated in section 14 below, although we do not impose any formal requirements in this regard.

13.2. Omniretro will study all complaints. The requests will be sent to the corresponding Person in charge of the Personal Data. When there are good grounds for the complaint, Omniretro will take the necessary measures to resolve the issue, including, if necessary, the modification of its policies and practices.

14. Contact with Us

14.1. If you have any questions or queries regarding this Privacy Policy or the data collection practices described here, please contact us:

By e-mail:

14.2. We remind you that you should not send confidential information such as passwords, bank account information, etc., through unencrypted means (such as e-mail). If you wish to unsubscribe , refer to point 6.4 above.