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Frequent questions

Review the questions before contacting.

For shipments in Spain

Depends of the weight of your order. We have implemented a system that bundles your order and offers the best price. Add everything you want to buy to the shopping cart and you will see the shipping costs before finalising your order.

For international shipments

We have developed an optimized system to automatically calculate the shipping cost based on the total weight of the purchase. To see how much the shipping cost would be, you just have to add what you want to buy to the cart and it will be calculated automatically when you enter the address.

Currently available payment methods are bank transfer, credit card payment, bizum and PayPal (extra cost of 2.5% of the total amount).

For shipments in Spain

For shipments within the peninsula, we work with the Correos Express, Envialia and DHL agencies. For the Balearic and Canary Islands we make shipments with Correos Express.

For international shipments

The agency with which we make international shipments is DHL.

Of course, if you would like to make any modifications to an item or would like us to make something custom-made, you can contact us for a quotation.

Once you place your order, our staff will start manufacturing the product in case it is an arcade kit. If it is a product that we have manufactured or something else, they will begin to package the product and process the shipment. We will send you a tracking code and inform you of the progress.

If there is an item you would like to purchase but we are out of stock, please let us know and we will let you know if it will be available again.

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